Just Riding Along is based in York, UK but our wheels are popular all over the world. We are often asked about delivery charges and taxes which are applied when we send our wheels to other countries so here is a quick summary.
*new* economy service to selected countries
We are introducing an economy courier option for delivery of wheels to selected countries outside the UK. There is a limit on the box size for this service so we will send pairs of wheels with the rear axle and freehub removed; this allows us to pack the wheels in a more compact way. It is a simple job to refit the parts and we supply full instructions. If your country does not have an “economy courier” shipping option listed at the checkout, please contact us and we will set up the service if possible.
The economy service is slower than our standard courier, typically we are quoted up to 2 weeks for most countries (our standard express service is usually 2-3 days). The wheels will be securely packaged in an unbranded box. As always we guarantee you will receive the wheels in good condition.
Brexit update
Since 1st January 2021, the UK is no longer part of the European Union. This means that orders shipped to EU countries are now treated much the same as orders shipped to “rest of world”. VAT (at the UK rate of 20%) is no longer charged on orders shipping to any EU country. By default our website includes VAT in prices, and this is removed when you select a shipping address outside the UK (at the checkout stage).
Tax and shipping
These are calculated on the shipping address.
Tax and shipping costs are displayed at the checkout, before you pay. You will need to have selected your delivery country before you can see accurate costs.
Within the UK
If we are sending the wheels anywhere within the UK, there is one standard shipping rate. All our prices shown on the website include UK VAT (20% at the time of writing this). We supply a VAT receipt with all our orders.
Within the European Union
The rules are (since January 1st 2021) now the same as shipping to other countries outside the EU. So VAT (20%) will be removed from your order at the final checkout stage when you select any EU country. When you receive the parcel there may be a small fee to pay (about €10), and you will also be charged VAT at your local rate.
EU sales: Delivery Duty Paid (DDP)
We now offer a “Delivery Duty Paid” option for EU customers. You can pay VAT and shipping / customs fees when you order and there will be nothing to pay when you receive the parcel. Please contact us to arrange this option because it is not available automatically on the website checkout.
Within Europe (but outside the EU)
When you choose a delivery country outside the EU, the UK VAT will be removed from your order and the price paid will be reduced by this amount (currently 20%). There may be charges to pay (local tax/duty) when you receive the parcel – this will vary by country. Shipping is usually more expensive – around £40 for example to Norway or Switzerland.
Rest of world
We can ship to almost any country in the world. If your country is not listed in our destinations please contact us and we will add it. Shipping outside of the UK and Europe usually costs around £70 but the 20% VAT (UK sales tax) will be subtracted from your order once you select a shipping country outside the EU. Some countries’ customs will charge you for duty and/or local sales taxes when your parcel arrives, this depends on your local rules. For example, most shipments to the US have no extra charges applied at the receiving end.